Effective Date: 15.08.2023

Welcome to our website providing digital services for hotels in the Dominican Republic (referred to as “we,” “us,” or “our”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and the services offered. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us when using our website and services. This information may include:

1. Contact Information: Your name, email address, phone number, and other relevant contact details.
2. Hotel Information: Details about your hotel, including name, location, services offered, and other related information.
3. Payment Information: If you make payments for our services, we may collect payment card information or other financial details.
4. Communication: Correspondence and other information you send to us, including customer support inquiries.
5. Usage Information: Information about how you use our website and services, including IP address, browser type, operating system, and usage patterns.
6. Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your interactions with our website.

How We Use Your Information

We may use the collected information for various purposes, including:

1. Providing Services: To deliver the services you request, including managing hotel listings and facilitating bookings.
2. Improving Services: To enhance and personalize your experience, understand usage patterns, and improve our services.
3. Communications: To send you information about our services, updates, and promotional materials.
4. Customer Support: To respond to your inquiries, comments, or requests for assistance.
5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.
6. Protection: To protect the rights, privacy, safety, or property of us, our users, and others.

Information Sharing and Disclosure

We may share your information in the following ways:

1. Service Providers: We may share your information with third-party service providers who assist in operating our website and providing our services.
2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
3. Legal Obligations: We may disclose your information to comply with legal obligations, respond to governmental requests, or protect our rights, privacy, safety, or property.
4. Consent: With your consent, we may share your information for specific purposes.

Your Choices

You have the right to:

1. Access and update your personal information.
2. Opt-out of receiving promotional communications.
3. Delete your account and personal information (subject to applicable legal requirements).
4. Disable cookies through your browser settings.

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the website or other means. By continuing to use our services after such changes, you consent to the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@masreservas.com.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.